Incompetent thieving rat bastards
OK, there I feel better.
Just spent a couple hours with the glorious download mangler.
I pretty much expect thieving rat bastardom from most encounters with the interweb and that's OK. Such is life. However, I do insist on a certain level of competence. These people are screwing with my peace of mind, and that's not OK. Now I am seriously considering canceling my account.
Just spent a couple hours with the glorious download mangler.
I pretty much expect thieving rat bastardom from most encounters with the interweb and that's OK. Such is life. However, I do insist on a certain level of competence. These people are screwing with my peace of mind, and that's not OK. Now I am seriously considering canceling my account.
Comments
Did the emu dl manager quit working on you? Or did you get your last downloads. I have another month at 90. Sob.
followed by a tsunami of the great unwashed
I am NOT looking forward to this. I am planning on staying a few months with the eMusic Lite plan. We'll see.
How can they screw up a thing as simple as the download mangler. The latest version is as useless an incarnation of bloatware as I have encountered on the web.
5 hours later I finally get the 3.0 version to work properly again.
Geez
My take on the new DL Mangler -- I was forced to download it because Ver 3 stopped working. I tried all sorts of tricks, and absolutely nothing would download. So I finally paid attention to the dratted pop up. Sometimes Ver 4 works, downloading the entire album with no problem. I cannot add a second album to the queue (is that spelled right?) because once the first album is downloaded, the second one reads "File not available." After perusing the Help files -- or was it some of the help info after I started to contact Customer Service; they are different -- I learned that you cannot rescue a download after a certain amount of time has passed since clicking the download button. Still being in the dark ages on dialup, that is definitely a problem. So now it's one album at a time.
Sometimes a file just stops downloading. To my great dismay, Ver 4 doesn't work like Ver 3. On Ver 3 I could resume the download and it would pick up where it left off. Ver 4? That blasted thing starts downloading the file from the beginning. I can't tell you how much time has been wasted.
Given that we will soon be limited on redownloading, my solution -- if the album stops downloading or the File not available message shows up, I go to My Account, turn off the DLMangler (such an appropriate name), go to my downloads and download tracks, one at a time. This works just fine, but does mean that I have to return to the computer on a regular basis to get the next track.
So, like you, I am thoroughly disgusted with this crappy piece of software. I do miss my Ver. 3, which worked beautifully.
Okay, venting done. I am trying to stay in a positive frame of mind and I avoid most of the stuff on eMu boards.
Its great to see you ladies as well. I have been lurking here since the very beginning but I only recently signed up.
this too
You are in the business of selling downloads, it seems pretty simple that you would need to provide an easy way to download the one elfin thing that you have to make money on.
Or is it me
Phase 1 raise prices and piss off customers
Phase 2 blow up the site every six months and piss off customers
Phase 3 ???