Absolutely. It remains beyond me how a company that big with a reputation for being a tech leader can build products that DEPEND on syncing and have it work so poorly. Right now one of my playlists is on my ipod Touch twice because of some sync hiccup.
Sadly, if you Google this occurrence, it leads to plenty of discussion and several routines that borderline on voodoo. I've only had luck by taking all music off and putting it back on. I suppose I should just go back to manual song management.
My experience of the apple support forums, while occasionally useful, is that a lot of it has a status similar to medieval medicine - maybe if you try these things in this order on a moonless night...it worked for my cousin.
Besides occasionally having to resync to correct an "out of space" complaint, syncing has acted very reliably for me. (The only frequent complaint I have is that some dynamic playlist content is occasionally static and/or doesn't match the iTunes listing at sync-time.) Guess I should feel lucky given the above comments.
That is horrible. And scary. I periodically wonder whether I would be better out of the iTunes universe altogether. Most of what keeps me there is all the work invested in curating my library, but if they are going to screw that up...
Yikes. On my main music computer, I never upgraded to 12, so perhaps I am safe there.
Otherwise, obviously don't turn on the iCloud Music Library! On the "other" computer, which does have 12, I recently turned off 'Show iTunes in the Cloud Purchases' because it kept changing album info. Who needs all their music on all their damn devices anyway?
Right? If all my music fit on all my devices I would not have enough music :-), and you can't listen to it all at once anyway. Seems like trying to get you to pay to own music while pretending to be spotify at the same time. I would much rather Apple stayed out of my library. I do sometimes seriously consider looking into third party software that can handle syncing, but then there are play counts and smart playlists...
The article implied that the problem was related to Mac computers, but I shall still wait before updating. I don't want to be able to access all my music across all my devices. But this may also help explain why the original ipod was dropped because that has no wireless access.
Ugh! I couldn't tell if it was just a display snafu in iTunes, or the apple software was actually changing the underlying files. The one post showed the display all messed up, but said the correct song played.
I'm still on good old version 10, with no plans to change anytime soon.
Germanprof, I'm right there with you on loving the play counts & smart playlists.
Hey Guys! I just got an email from Leon at LairWare who makes that iTunes cleaner "Song Sergeant" that I mentioned a while back. He's created a Windows version that I hope works as well as the Mac version has for me for all of these years:
"Because you’re a licensed owner of Song Sergeant, you might be interested in knowing that it will also soon be available for cleaning up iTunes libraries on Windows. If you have an iTunes library on a Windows computer (Vista or newer), please consider trying out the pre-release beta version of Song Sergeant..."
There's another update to iTunes today - 12.2.1 - it claims to fix an issue for iTunes Match users where songs where incorrectly changed from Matched to Apple Music. Also provides a way to correct a library problem affecting former iTunes Match subscribers.
The problem with scrambling artists, albums and tracks is not directly mentioned, but there is a support page so there is probably a fix as long as previous attempts to fix didn't cause more problems.
Just now for the second time in a week I searched for an album I knew I had in iTunes and came up blank. Searched my drive and found the files and re-added it to iTunes.
Thing is, these are both albums I know for a fact I have played multiple times on my iPod touch (though not recently). I only use iTunes for syncing. Ergo....they must have been in iTunes. They are also albums that I would have been extremely unlikely to delete intentionally from iTunes. And I do think I know my way around iTunes well enough not to delete whole albums by accident.
Meant to stop by and say thanks, kargatron, will check that.
In the mean time: WARNING. Here is the story of the last hour.
1. Upgraded iPod touch to iOS 9.1.
2. Connected it to iTunes, it told me that a newer version of iTunes was now needed to connect to this iPod. (Why do they never tell you things like this in the update message? I prefer not update iTunes as soon as new versions come out, but now I'm forced to.)
3. Check "Check for Updates" on iTunes. It tells me I have the latest version, 12.2.something.
4. Trawl message boards, learn that 12.3 is out and conclude that "check updates" is useless.
5. Download 12.3. It's OK, but they've messed with some things so I have to learn to look in different places. Thought at first that album ratings were gone, but they've moved. Oh, and it also changes your settings, because obviously you can't have wanted them to stay the same and want to be forced to use Apple Music. And it adds all your previous purchased music to your smart playlists even if you select the option to view only offline music.
Yeah, that last bit, with the cloud downloads reappearing, was annoying! But you can flat out delete them in your library and they'll disappear again. Stupid though.
Ugh, what have I got coming when I get home. I really detest that they assume you want all your purchased stuff on devices, it just makes it more difficult to find what I want on my iPhone
Since upgrading to the latest iTunes it shows me the copyright agreement every time I launch and does not remember any of my settings. Anyone happen to know a fix for this?
That was a common issue with McAffee several years ago. Also ESET NOD, if I recall.
But I think most common is a damaged preferences file specific to one user account. Here's directions on rebuilding it, assuming you're on a Windows system:
Haven't had much time to play with this...but yes, I am seeing it on the other computer account. The extra wrinkle there is that after formerly syncing fine, now when my wife tries to sync her ipad to iTunes on her windows profile she gets a message at step three saying that she does not have the right authority to access sync. I spent an hour looking at all the permissions and giving her account complete permissions for all iTunes/Apple folders that I could think of, and trawling message boards and trying their solutions, but nothing helped. (One of the suggestions online is to run iTunes as administrator, but if I do that it loads my iTunes profile/library instead of hers so that is no help).
I am thinking next thing I should try is complete uninstall and reinstall but that will have to wait for a time when I can concentrate on it and feel like doing it.
At this point, I think you have to consider the possibility that you are not who you claim to be.
I would def reinstall...Doesn't really take that long, even. Have you tried checking whether there might be another new update? Too, I wonder if it could be something in Windows, rather than iTunes
You know that guy in the fourth Hitch Hiker's Guide to the Galaxy book who is complaining about the weather all the time and doesn't realize that he is actually a rain god and has a rain cloud literally following him everywhere? (A brilliant mini-satire of British character by the way) I think I am that guy for Apple product bugs.
I've had all sorts of permission problems since the last few Windows updates - not the license agreement as you have, but downloading apps. That process puts the apps in a temporary folder before they are "registered" in iTunes. iTunes kept telling me I had the same apps to update, over & over, because they were never successfully getting from the temp folder to the Mobile Applications folder due to messed-up permissions.
Had to spend waaaay too much time fixing Windows permissions, but now I'm good to go.
Comments
I'm definitely not upgrading yet.
Craig
Ugh! I couldn't tell if it was just a display snafu in iTunes, or the apple software was actually changing the underlying files. The one post showed the display all messed up, but said the correct song played.
I'm still on good old version 10, with no plans to change anytime soon.
Germanprof, I'm right there with you on loving the play counts & smart playlists.
Hey Guys! I just got an email from Leon at LairWare who makes that iTunes cleaner "Song Sergeant" that I mentioned a while back. He's created a Windows version that I hope works as well as the Mac version has for me for all of these years:
"Because you’re a licensed owner of Song Sergeant, you might be interested in knowing that it will also soon be available for cleaning up iTunes libraries on Windows. If you have an iTunes library on a Windows computer (Vista or newer), please consider trying out the pre-release beta version of Song Sergeant..."
http://www.lairware.com/download/SongSergeantInstaller-beta.exe
I can't guarantee anything with your current system.
I'm just passing the info on to you Windows users.
Here's a link to the website to remind you of what it does.
The problem with scrambling artists, albums and tracks is not directly mentioned, but there is a support page so there is probably a fix as long as previous attempts to fix didn't cause more problems.
That was a common issue with McAffee several years ago. Also ESET NOD, if I recall.
But I think most common is a damaged preferences file specific to one user account. Here's directions on rebuilding it, assuming you're on a Windows system:
rebuild user iTunes preferences file
Hope that works for you!
How about a different windows account-if you start iTunes several times, do you always get the license agreement?
O wow, now I want to read hitchhiker again grin
I've had all sorts of permission problems since the last few Windows updates - not the license agreement as you have, but downloading apps. That process puts the apps in a temporary folder before they are "registered" in iTunes. iTunes kept telling me I had the same apps to update, over & over, because they were never successfully getting from the temp folder to the Mobile Applications folder due to messed-up permissions.
Had to spend waaaay too much time fixing Windows permissions, but now I'm good to go.